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TRUSTED BY +2,000 BUSINESSES
AUTOMATION

Automate conversations with the power of AI

Reduce support volumes and increase customer satisfaction in minutes with AI-powered chatbots and automation tools.

Lalachat AI

Our GPT-4-powered bot automatically and accurately answers support questions based on the training documents or url provided.

Workflows

Easily build powerful no-code automations with bots, triggers, conditions, and rules—all in one place.
Unlock the best AI-powered customer service tools in minutes
Lower your costs with more efficient support teams
Scale support without sacrificing customer experience

AI-powered Inbox

Use GPT-powered tools to instantly generate replies, recap conversations for other agents, and create new help articles.

Reply suggestions

Immediately recommend helpful replies with conversation learning.

AI-Tone Changes

Improve writing and change tones to better match customers' needs.
"Within six days, Lalachat GPT is successfully resolving 42% of conversations. It’s truly surpassed my expectations."
Amy
Glamour Clothing
TEAM INBOX

Maximize team productivity with the world's fastest shared Inbox

Boost your team's efficiency with the world's quickest shared inbox, maximizing productivity like never before.
Faster customer resolutions
Prevent team burnout
Lower your costs

Ticketing

Easily collaborate with colleagues to quickly solve complex problems, as well as increase customer satisfaction.

Multi-Agent Access

Collaborate efficiently with teammates in a single platform, avoid miscommunication among teammates.

Internal Note

Agents can leave notes for colleagues regarding specific customer inquiries, issues, or background information, ensuring a seamless flow of information among team members.

Assigning

Efficiently assign tasks to teammates with ease.

Omnichannel

See all your conversations in single platform

Team management

Optimize team collaboration for peak productivity with Lalachat.
“Our bot deflection rate with our previous customer service solution was 5–10%. With Lalachat, we achieved 65% bot deflection within just one week of going live.”
Edward
Gadget Galaxy Store
FLOW BUILDER

Effortless Chatbot Building
No Code Message Flow

Easily create and deploy powerful chatbots without any coding skills needed using our No Code ChatBot Builder.
Effortless Chatbot Creation
Time and Cost Savings
No Engineering Resources Needed

Customisable Flow

Tailor chatbots to your specific needs without technical hurdles.

Keyword Reply

Simplifies customer interactions, ensuring swift and relevant responses.

Template Market

Offers a wide array of pre-designed templates to fit your business needs.

Product Tours

Drive adoption of new features and deepen customer engagement with guided experiences.

Boost Customer Engagement

Enhance interactions and customer satisfaction with responsive chatbots.

Checklists

Step by step guide to onboard you and your teammate easily
"Self-service and proactive support have helped us reduce inbound conversation volume by 20% over the past two years, even as our user base has continued to grow."
Christian Parker
Contact Lens Easy
BROADCAST

Craft Tailored Broadcasts for Every Audience

Reach your audience with messages tailored to their preferences and needs, increasing interaction.
Reach large amount of audience
Increase conversion rates
Connects with your customers time to time

Targeted Outreach

Deliver relevant content to specific segments of your audience for more effective communication.

Boosted Loyalty

Personalised messages foster stronger connections, leading to increased customer loyalty.

Analytical Reports

Track real-time message status and analyze success rates with WhatsApp broadcast software.

Effective Promotions

Send personalised promotional messages directly to multiple contacts at once using a WhatsApp broadcast application

Brand Awareness

Connect with multiple customers simultaneously, increasing brand familiarity through personalized messages.

Boost Engagement

Reach thousands of contacts simultaneously with WhatsApp broadcast software, encouraging customer interaction.
"Lalachat empowers our customer communications, delivering conversions, customer engagement, and personalized support. The WhatsApp chatbot is the heart of this strategy."
‍Geronimo Chala
Fashion Fusion Boutique
SHOP NOTIFICATION

Connects With Your customers

Send real-time shop notifications directly to your customers on WhatsApp, keeping them informed about new arrivals, promotions, and more.
Centralized CRM in 1 single platform
Stop switching between tools and speed up workflows
See all your data in one place

Customer Profile

Build your customer profile so that you have a record of their details and keep the conversations.

Instant Customer Connection

Send real-time shop notifications directly to your customers on WhatsApp, keeping them informed about new arrivals, promotions, and more.

Reporting

Understand and improve the performance of your bots and team with flexible and customizable reports.

Custom Actions

Power WhatsApp bots and workflows with live customer data stored in other tools—no engineering resources required.

Apps and integrations

Get all your tools working as one—and add more to existing workflows—with 300+ apps.

APIs and webhooks

Work best for you with our easy-to-use APIs and webhooks.
" We have almost all of our support channels integrated into one system, making it easy for us to manage our support, as well as take a data-driven approach to continuously improving our service. "
Ada May
Delicious Bites & More

Accelerate Your Business Growth Today

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WhatsApp Team Inbox
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Customer Support
WhatsApp Chatbot
Customised Solution
Whatsapp Business API
WhatsApp Marketing Tool
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Free Trial 7 days
WhatsApp Team Inbox
WhatsApp Broadcast
Customer Support
WhatsApp Chatbot
Customised Solution
Whatsapp Business API
WhatsApp Marketing Tool
Easy Setup
SASS Template