Automate Your Marketing, Sales, Customer Service. Leverage the WhatsApp API solution to customize your communication and drive more sales
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Implementing automated workflows has greatly improved our efficiency. It allows us to answer the most common student questions based on keywords automatically. Students can automatically receive relevant information based on their course progress, as long as we design the message flow properly, saving us a lot of human resources. With the aid of AI customer service representatives, we can answer students' questions at any time and anywhere with efficiency.
We have almost 300 customer inquiries in a day. LalaChat's unique WhatsApp API allows our team to engage with customers through WhatsaApp at anytime, in anywhere, as well as to follow up on customer status and assign conversation to respective colleagues. Thus we can arrange the next treatment booking for the customers in a timely manner. LalaChat system has become an indispensable part for us to provide high-quality customer services.
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Customer services is key to our success, in F45 we walk side by side with our clients on their way to a healthier lifestyle. LalaChat is a multi-channel messaging platform that allows me to schedule automatic messages across WhatsApp, Email and SMS, that way I can make sure that my clients are always engaged.
In each year, United Christian College Alumni Association organizes multiple networking events to strengthen the connection between students and alumni. We can send event information to our alumni precisely through LalaChat's group messaging . The system also provide linkage to online registration forms and can send confirmation messages automatically. LalaChat has saved us time and manpower in contacting our alumni, making event coordination much easier and handy.
LalaChat allows you to integrate the conversation history across multiple WhatsApp accounts, enabling your customer service team to respond more quickly and in real-time from the LalaChat interface.
Beyond consolidating all conversations, LalaChat's built-in tagging and grouping capabilities allow customer service team to handle inquiries more efficiently.
By leveraging LalaChat, your customer service team can achieve higher productivity at a lower cost, freeing up additional resources to further invest in business development.
You can integrate multiple WhatsApp accounts on LalaChat, enabling collaborative management of messages and effectively enhancing teamwork to expand the capability of your customer servicing team.
24/7 chatbots can provide instant responses to customers; automated keywords replies helps addressing repetitive inquiries efficiently.
You can disseminate promotional messages to targeted customer groups in a single action on LalaChat, with the flexibility to schedule message delivery based on your campaign timelines.
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Seamlessly integrated with your e-commerce platform, LalaChat can automatically send WhatsApp notifications to customers upon order completion, reducing the likelihood of missed order confirmation.
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Leverage LalaChat to distribute time-limited promotional coupons on WhatsApp, effectively boosting conversion rates while enabling better management of redemption metrics.
